Everything You Need to Run Your System.
Your system came with installation paperwork. This library goes deeper — operational guides, troubleshooting references, firmware changelogs, retrofit documentation, and everything a homeowner or facility manager needs to operate an AEGIS Shield confidently for the next 25 years.
Learn Your Command Center.
Your AEGIS Command Center is the nerve center of your energy system. These guides walk you through every feature by subscription tier.
Client Monitoring Guide
Full walkthrough of the Command Center — dashboard overview, gauges, duck curve, energy totals, cell-level balance, alerts, and Storm Mode. Tier-by-tier feature comparison included.
Alert Reference
Every alert type explained: what triggers it, what it means, what to do, and when you will receive a "cleared" notification. Thresholds differ by system voltage — 48V vs HV tables included.
Storm Mode Protocol
How Storm Mode automatically pre-charges your batteries ahead of severe weather or PSPS events. Triggering conditions, manual override procedure, and post-event review.
Mobile App Setup
Install the AEGIS Command Center as a Progressive Web App on iOS or Android. Full dashboard on your phone, push notifications, works offline, no app store required.
Subscription Tier Guide
Feature comparison across Basic, Pro, Premium, and Commercial tiers. Upgrade and downgrade procedure. What changes when you move between tiers.
Reading Your Cell Grid
Pro tier and above: understand the cell-level voltage visualization. What healthy cells look like, what imbalances mean, when to call for service, and how balancing works automatically.
Day-to-Day System Operation.
Your system is designed to run for decades without thought. But when you want to understand what is happening, these references explain every mode, every button, every scenario.
Work Modes Explained
Sol-Ark work modes: Limited to Load, Limited to Home, Time of Use, Grid Sell, Zero Export. When to use each, how to change modes, and what AEGIS Command Center automation does for you.
Grid Outage Procedure
What happens the moment the grid drops: transfer time, load prioritization, critical-load panel operation, and how to extend runtime during extended outages. Safety shutdown procedures included.
EV Charging Best Practices
Scheduling charging to maximize solar-stored energy use. How to set up charge windows, manage demand during peak solar, and use the app to monitor EV charge session energy flow.
Annual Maintenance Checklist
If you have a maintenance contract, this is what we do. If you do not, this is what you should check annually: visual inspections, terminal torques, firmware status, thermal review, and BMS calibration.
Seasonal Adjustments
Summer vs winter operation, extreme heat derating, cold-weather considerations, and how the BMS automatically adjusts cell protection thresholds based on temperature.
Adding Loads
Added an EV? New appliance? Hot tub installation? How to work with your installer to rebalance load priorities, adjust backup allocation, and avoid overloading critical-load circuits.
Upgrading an Existing System.
If you have a legacy ECHO or pre-3.0 system, these resources cover what is involved in retrofitting to the AEGIS Command Center, what to expect during the upgrade visit, and what your system will gain.
Retrofit Eligibility Checklist
Determine if your existing system qualifies. Compatible inverter list, module compatibility, site requirements, and pre-visit preparation checklist.
What Happens During the Visit
Typical retrofit takes 4 to 8 hours per site. New BMS installation per module, AEGIS Brain gateway provisioning, firmware programming, Command Center account creation, and training walkthrough.
What You Will Gain
Full AEGIS Command Center access, cell-level monitoring, Storm Mode, automated alerts, historical trending, 25-year warranty extension on the retrofitted components.
Questions We Hear Most.
Can't Find What You're Looking For?
Our support team responds within one business day for email inquiries, sooner for Pro, Premium, and Commercial subscribers.